Delivery drivers are not only necessary for logistics but also for delivering good things. Think about it — when was the last time you got bad news from a delivery driver?
Now, think about the last time you got something amazing from a delivery man, like pizza or the Amazon box you just ordered yesterday.
As a delivery driver, you get to make good stuff happen for the people you deliver for. And, whether it’s a job right now or a starting point on a route to a broader shipping and logistics career, here’s what you need to get started.
What Does a Delivery Driver Do?
Delivery drivers deliver goods or items on a route (such as packages) or on-demand (such as delivering food). They are responsible for ensuring that the product reaches consumers as thoroughly and efficiently as possible while reducing disruption or delays. The last part is important as they can result in negative customer experience. The duties of a delivery driver can include the following.
- Load and unload trucks
- Driving within a given area under various conditions of road or weather
- Tracking and recording of shipments and deliveries
- Troubleshooting customer complaints when there is a problem or harm
- Maintenance of truck
- Dealing with consumer payments
- Treating food safely
Delivery drivers can operate around the clock, especially when businesses work on Sundays and over holidays to deliver products. Such changes will increase (depending on what they deliver) during holidays or other busy periods of the year.
Skills Needed for Success
As logistics specialists, distribution drivers must be timetable-oriented and customer-oriented.
- Driving Skills: The key here is a valid license and a clean driving record. Drivers who use cars for delivery do not need an exclusive license, but delivery drivers who work with box trucks or larger trucks will need to complete a training course and pass a particular CDL exam.
- Customer Service Skills: Nobody wants a mangled package or a pizza where all of the cheese is stuck to the top of the box. This is the duty of the delivery driver to ensure the customer gets what he or she wants.
- Time Management Skills: Delivery drivers are always on a clock, regardless of what they supply. That means deciding optimal routes, controlling downtime, and keeping track of delivery hours.
- Problem Solving Skills: Public transport is full of variables, as are driving-related matters. A flat tire or an angry customer can derail an entire schedule. To fix issues on the run, a delivery driver should be well-versed or at least come up with a game plan that can help get things back on track.
How to Find Delivery Driver Jobs
Apply Through Job Boards Online
The first – and easiest – place to search for a delivery driver job is online. Check out the main job boards, such as the following.
Create a separate email address for work applications to make them easy to keep track of. Please write down your curriculum vitae and add it to your account so employers can find you.
You also may see the same vacancies listed across multiple work boards. Write a list of each submission to prevent losing track of where you’ve already applied. That means you are not going to waste time applying to the same job twice!
Look at Job Posts in Newspapers
Online work sites are helpful to find multiple positions in one location – but you’re competing with a lot of candidates as well. Therefore, also make sure to look at places like the local papers and even in the online employment section.
There you’re likely to see work adverts for smaller local companies that don’t have a huge budget to pay for an advertisement on the more prominent job portals. If there are specific shops or restaurants in your area that you know offer a delivery service, also look at their social media and website.
Sign Up with Delivery Apps/Operators
If you want to be a delivery driver or courier, you can always go directly to the companies that also provide these positions. Just browse through their app or website and register yourself as a rider/delivery driver. Some of these companies include the following.
Although some of the duties involved in serving as a delivery driver depend on what you deliver, the main aspects remain the same. You’ll have to be in good health and relatively physically fit, as you’ll be lugging lots of parcels all day long!
When working as an employee for a business that ships large products (such as kitchen appliances), you’ll need to be very powerful and have the stamina to make many heavy deliveries in one day. With this, you will also need to know how to use moving equipment like a fork lift or trolly.